Integrate Google Drive with Zendesk

Send information between Google Drive and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Google Drive and Zendesk

Connect Google Drive and Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Google Drive and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Folder uploaded

Triggers when a new folder is uploaded to your drive. Optionally you can set this to trigger to folder uploaded to a specific folder but not its subfolders.

Modified File

Triggers when a file is modified. Optionally you can set this trigger to run in a specific folder but not its subfolders

File uploaded

Triggers when a new file is uploaded to your drive. Optionally you can set this trigger to run in a specific folder but not its subfolders

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Copy file

Creates a copy of the specified file

Create folder

Creates a folder or subfolder

Create team drive

Creates a new team drive

Create file or folder shortcut

Creates a shortcut to the specified file or folder

Create sharing preference

Creates a new sharing preference to a google drive file

Rename file or folder

Renames the specified file or folder

Move file or folder

Moves a file or folder from one folder to another

Fetch folder

Fetches a folder with search input. Optionally you can set this action to run in a specific folder but not its subfolders.

Fetch file

Fetches a file with search input. Optionally you can set this action to run in a specific folder but not its subfolders

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Google Drive?

Google Drive is cloud storage that lets you back up your photos, videos, and files. You can scan documents, work offline, collaborate with your team, and synchronize and share your files.

Files Google Popular

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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