Integrate Teamwork Desk with Google Drive
Send information between Teamwork Desk and Google Drive automatically, without writing any code, using Zoho Flow.
Build your own integrations between Teamwork Desk and Google Drive
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Supported triggers and actions
Integrate Teamwork Desk and Google Drive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New ticket
Triggers when a new ticket is created
Thread edited
Triggers when a thread in the selected inbox is edited
New customer reply
Triggers when a customer sends a reply
New customer
Triggers when a new customer is created
New ticket note
Triggers when a ticket note is added
New agent reply
Triggers when an agent sends a reply
Updated customer details
Triggers when the details of a customer are updated
Folder uploaded
Triggers when a new folder is uploaded to your drive. Optionally you can set this to trigger to folder uploaded to a specific folder but not its subfolders.
Modified File
Triggers when a file is modified. Optionally you can set this trigger to run in a specific folder but not its subfolders
File uploaded
Triggers when a new file is uploaded to your drive. Optionally you can set this trigger to run in a specific folder but not its subfolders
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Assign ticket
Assigns the selected ticket to a user
Link task to ticket
Links a task to a ticket
Update customer
Updates the details of an existing customer
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Update ticket
Updates an existing ticket
Fetch customer
Fetches an existing customer by name or email address. Optionally, creates one if none are found
Fetch ticket
Fetches a ticket by ticket ID or keyword
Copy file
Creates a copy of the specified file
Create folder
Creates a folder or subfolder
Create team drive
Creates a new team drive
Create file or folder shortcut
Creates a shortcut to the specified file or folder
Create sharing preference
Creates a new sharing preference to a google drive file
Rename file or folder
Renames the specified file or folder
Move file or folder
Moves a file or folder from one folder to another
Fetch folder
Fetches a folder with search input. Optionally you can set this action to run in a specific folder but not its subfolders.
Fetch file
Fetches a file with search input. Optionally you can set this action to run in a specific folder but not its subfolders
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Toto
Technical Engineer, Master Liveaboards
