Integrate Zendesk with Aircall
Send information between Zendesk and Aircall automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Aircall using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
New missed call
Triggers when there is a new missed call
Tagged call
Triggers when a call is tagged
Call ended
Triggers when a call ends
Updated contact
Triggers when a contact is updated
New voicemail
Triggers when there is a new voicemail
New outbound call
Triggers when there is a new outbound call
Assigned call
Triggers when a call is assigned to someone
New contact
Triggers when a new contact is created
New inbound call
Triggers when there is a new inbound call
Commented call
Triggers when a call is commented on by someone
All Actions - Actions are the automated tasks
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create tag
Creates a new tag
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Update contact's email address
Updates the email details of an existing contact using its entry ID
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
