

Integrate Zendesk with Aircall
Send information between Zendesk and Aircall automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket updated
Triggers when the details of a ticket is updated

Ticket created
Triggers when a new ticket is created

User created
Triggers when a new user is created

Organization created
Triggers when a new organization is created

New missed call
Triggers when there is a new missed call

Tagged call
Triggers when a call is tagged

Call ended
Triggers when a call ends

Updated contact
Triggers when a contact is updated

New voicemail
Triggers when there is a new voicemail

New outbound call
Triggers when there is a new outbound call

Assigned call
Triggers when a call is assigned to someone

New contact
Triggers when a new contact is created

New inbound call
Triggers when there is a new inbound call

Commented call
Triggers when a call is commented on by someone
All Actions - Actions are the automated tasks

Create Organization
Creates a new organization

Create User
Creates a new user

Create Ticket
Creates a new ticket

Create Request
Creates a new ticket in a verified end user's account

Add Tag
Adds tag to the selected ticket

Update Ticket
Updates an existing ticket status or adds comments

Update User Details
Updates an existing user's details

Update Organization
Updates an existing organization

Add Comment
Adds comment to the selected ticket

Fetch Organization
Fetches the details of an existing organization

Fetch Ticket
Fetches a ticket by ID

Fetch User
Fetches the details of an existing user by ID

Create tag
Creates a new tag

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Update contact's phone number
Updates the phone number of an existing contact using its entry ID

Update contact's email address
Updates the email details of an existing contact using its entry ID

Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Aircall?
Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.
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