Integrate Zendesk with Kit

Send information between Zendesk and Kit automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a user subscribes through a specific form in Kit

Integrate Kit with Zendesk using Zoho Flow. Whenever a user subscribes through a specific form in Kit, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a user subscribes through a specific form in Kit.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a user subscribes through a specific form in Kit

Kit + Zendesk

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Supported triggers and actions

Integrate Zendesk and Kit using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Remove subscriber from tag

Triggers when a subscriber is removed from a specific tag

User subscribed

Triggers when a new user subscribes

User subscribed through a specific form

Triggers when a user subscribes through a specific form

User unsubscribed

Triggers when a user unsubscribes

New purchase

Triggers when a new purchase is created

New subscriber tagged

Triggers when a new subscriber is tagged

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Add subscriber to sequence

Adds a subscriber to the selected sequence

Add subscriber to tag

Adds a subscriber to the selected tag

Add subscriber to a form

Adds a subscriber to the selected form

Remove subscriber from tag

Remove tag from a subscriber by email

Unsubscribe email

Unsubscribes the specified email address

Update subscriber

Updates the details for a single subscriber custom fields.

Fetch subscriber

Fetch subscriber by email address or id

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Kit?

Kit helps serious creators like yourself craft epic emails, create powerful automations, and manage their audience all in a simple, intuitive platform. Formerly ConvertKit.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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