Integrate Zendesk with Mailchimp

Send information between Zendesk and Mailchimp automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

Email Opened

Triggers when a new email is opened. If an email is opened multiple times during a polling interval, the latest will be considered.

Subscriber updated in list

Triggers when a subscriber is updated in the selected list

Subscriber added to segment

Triggers when a subscriber is added to a segment within a list

Subscription added to list

Triggers when a new subscriber is added to the selected list

Campaign status updated

Triggers when a campaign status is updated

Subscriber unsubscribes from list

Triggers when a subscriber unsubscribes from the selected list

List created

Triggers when a new list is created

Link clicked

Triggers when a link in a campaign is clicked. The first click alone will trigger.

Campaign created

Triggers when a new campaign is created or sent

All Actions - Actions are the automated tasks

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Create Request

Creates a new ticket in a verified end user's account

Add Tag

Adds tag to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Send campaign

Sends a campaign from a stored draft

Add or remove subscriber from group

Adds or removes an existing subscriber from the selected group

Add or update subscriber

Adds a new subscriber or updates an existing subscriber

Create campaign

Creates a new campaign and stores it as a draft

Fetch campaign

Fetches an existing campaign by name

Add or update tags for subscriber

Adds or updates tags for an existing subscriber

Fetch list

Fetches the details of an existing list by ID

Remove subscriber

Removes a subscriber from the selected list

Fetch subscriber

Fetches a subscriber by email address from the selected list

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Mailchimp?

Mailchimp is a marketing automation tool that lets you find and really connect with your audience. You can personalize emails, find prospective customers on social media, and analyze your performance using dashboard insights.

Bulid comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Know more

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CEO, OpIndia

In other words, we use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have the 'forgotten repairs' anymore. Know more

Louis Castellano

CEO, Lakeside CNC Group

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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