Integrate Freshdesk with Snipe-IT

Send information between Freshdesk and Snipe-IT automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new asset in Snipe-IT when a new contact is created in Freshdesk

Integrate Freshdesk with Snipe-IT using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new asset in Snipe-IT. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new asset in Snipe-IT.
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Create a new asset in Snipe-IT when a new contact is created in Freshdesk

Freshdesk + Snipe-IT

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Fetch the details of an existing group in Snipe-IT when a new contact is created in Freshdesk

Integrate Freshdesk with Snipe-IT using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing group in Snipe-IT. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing group in Snipe-IT.
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Fetch the details of an existing group in Snipe-IT when a new contact is created in Freshdesk

Freshdesk + Snipe-IT

Build your own integrations between Freshdesk and Snipe-IT

Connect Freshdesk and Snipe-IT with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Snipe-IT using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

User created

Triggers when a new user is created

Maintenance created

Triggers when a new maintenance is created

Model created

Triggers when a new model is created

Asset created

Triggers when a new asset is created

License created

Triggers when a new license created

All Actions - Actions are the automated tasks

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Create contact

Creates a new contact

Create group

Creates a new group

Create company

Creates a new company

Create ticket

Creates a new ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Create model

Creates a new model

Create user

Creates a new user

Create maintenance

Creates a new maintenance

Create asset

Creates a new asset

Update user

Updates the details of an existing user

Update asset

Updates the details of an existing asset

Fetch department

Fetches the details of an existing department

Fetch status label

Fetches the details of an existing status label

Fetch group

Fetches the details of an existing group

Fetch location

Fetches the details of an existing location

Fetch model

Fetches the details of an existing model

Fetch supplier

Fetches the details of an existing supplier

Fetch asset

Fetches the details of an existing asset

Fetch user

Fetches the details of an existing user

Fetch company

Fetches the details of an existing company

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Snipe-IT?

Snipe-IT is an open-source asset management system that can help you manage software licenses, hardware assets, accessories, and more.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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