Integrate ActiveCampaign with Zendesk

Send information between ActiveCampaign and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

Contact added to list

Triggers when a new contact is added to the selected list

Deal updated

Triggers when the details of an existing deal are updated

Deal created

Triggers when a new deal is created

Contact note created

Triggers when a new contact note is created

Contact updated

Triggers when the details of an existing contact are updated

Deal note created

Triggers when a new deal note is created

Campaign opened

Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.

Contact created

Triggers when a new contact is created

Contact unsubscribed from campaign

Triggers when a contact unsubscribes as a result of a campaign email sent

Campaign starts sending

Triggers when a new campaign starts sending

Campaign link clicked

Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.

Contact tag added

Triggers when a tag is added to an existing contact

Deal task created

Triggers when a new deal task is created

User created

Triggers when a new user is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create deal

Creates a new deal

Add contact to automation

Adds a contact into an automation. If unavailable, a contact will be created and added

Create contact note

Creates a note for the specified contact

Add or update contact

Adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list

Create tracked event

Creates a custom website or application event

Create contact

Creates a new contact

Create campaign

Creates and sends a new campaign

Add note to deal

Adds notes to the selected deal

Add tag to contact

Adds a tag to an existing contact

Update deal

Updates an existing deal

Update contact

Updates an existing contact's details

Fetch user

Fetches a user by email address

Fetch automation

Fetches the details of an automation by name

Search tag

Searches for an existing tag using name

Fetch contact

Fetches a contact by email address

Fetch deal

Fetches an existing deal by title

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Organization

Creates a new organization

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

What is ActiveCampaign?

ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Bulid comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Know more

Louis Castellano

CEO, Lakeside CNC Group

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Know more

Toto

Technical Engineer, Master Liveaboards

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