Integrate Brilliant Directories with Zoho Desk
Send information between Brilliant Directories and Zoho Desk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in the selected organization in Zoho Desk when a member submits a comment on a post in Brilliant Directories
Integrate Brilliant Directories with Zoho Desk using Zoho Flow. Whenever a member submits a comment on a post in Brilliant Directories, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a member submits a comment on a post in Brilliant Directories.
- Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
Create a new ticket in the selected organization in Zoho Desk when a member submits a comment on a post in Brilliant Directories
Brilliant Directories + Zoho Desk
Create a new ticket in the selected organization in Zoho Desk when a member signs up for a free membership plan through the site in Brilliant Directories
Integrate Brilliant Directories with Zoho Desk using Zoho Flow. Whenever a member signs up for a free membership plan through the site in Brilliant Directories, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a member signs up for a free membership plan through the site in Brilliant Directories.
- Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
Create a new ticket in the selected organization in Zoho Desk when a member signs up for a free membership plan through the site in Brilliant Directories
Brilliant Directories + Zoho Desk
Build your own integrations between Brilliant Directories and Zoho Desk
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Supported triggers and actions
Integrate Brilliant Directories and Zoho Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Post photo album
Triggers when a member creates or edits a photo album, digital product, product, classified, or property post
Admin subscription or invoice action
Triggers when an admin creates a new subscription, modifies an existing subscription, refunds an invoice, or manually updates an invoice
Newsletter signup
Triggers when a user submits the newsletter signup form on the site
Lead submitted
Triggers when a user submits a lead form on the site
Post comment submitted
Triggers when a member submits a comment on a post
Member plan cancelled
Triggers when a member cancels their membership plan from their dashboard
Contact us form submitted
Triggers when a visitor or member submits the Contact Us form on the site
Member review submitted
Triggers when a user submits a review for a member
Post standard
Triggers when a member creates or edits a video, article, blog post, job, event, coupon, audio, or discussion post
Profile photo form submitted
Triggers when a member uploads or updates their profile photo, logo, or cover photo
Free plan signup
Triggers when a member signs up for a free membership plan through the site
Additional details form submitted
Triggers when a member submits the Additional Details form in their dashboard
Contact details form submitted
Triggers when a member submits the Contact Details form in their dashboard
About me form submitted
Triggers when a member submits the About Me form in their dashboard
Unsubscribe form submitted
Triggers when a member submits the newsletter unsubscribe form
Member clicked email verification link
Triggers when a member clicks the email verification link to confirm their email address
Member plan changed
Triggers when a member upgrades or downgrades their membership plan
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Article updated
Triggers when an existing article is updated
Agent channel availability manually updated
Triggers when the channel availability of an agent is manually updated
Ticket comment updated
Triggers when the selected ticket comment is updated
Task updated
Triggers when the details of a task is updated in the selected portal
Task created
Triggers when a new task is created in the selected portal
Time entry created
Triggers when a new time entry is created in the selected task
Agent created
Triggers when a new agent is created in the selected portal
Product created
Triggers when a new product is created
Contact created
Triggers when a new contact is created in the selected portal
Agent updated
Triggers when the details of an agent is updated in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Call created
Triggers when a new call is created in the selected portal
Time entry updated
Triggers when a time entry is updated in the selected task
Article created
Triggers when a new article is created
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Contact updated
Triggers when the details of a contact is updated in the selected portal
Account updated
Triggers when the details of the selected account is updated
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Ticket updated
Triggers when the details of the selected ticket is updated
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Event updated
Triggers when the details of an event is updated
Call updated
Triggers when the details of a call is updated in the selected portal
Ticket approval added
Triggers when a new ticket approval is added
Ticket created
Triggers when a new ticket is created in the selected portal
Account created
Triggers when a new account is created in the selected portal
Agent availability updated
Triggers when the availability of an agent is updated
Event created
Triggers when a new event is created in the selected portal
All Actions - Actions are the automated tasks
Validate user login
Validates a user via email and password and returns account details on success
Create album photo
Creates a new photo album
Create multi image post
Creates a new multi image post
Create single image post
Creates a new single image post
Create user review
Creates a new user review
Create data category
Creates a new data category
Create widget
Creates a new widget
Create lead
Creates a new lead
Create user
Creates a new user
Match lead to member
Matches a specific lead to a member manually by their user ID
Create unsubscribe list
Adds an email to the unsubscribe list to stop future emails from a specific website
Update user review
Updates the details of an existing user review
Update widget
Updates the details of an existing widget
Update lead
Updates the details of an existing lead
Update user
Updates the details of an existing user
Fetch unsubscribe list by ID
Fetches the details of an existing unsubscribe list by ID
Fetch user by ID
Fetches the details of an existing user by ID
Fetch multi image post by user ID
Fetches the details of an existing multi image post by user ID
Fetch lead by ID
Fetches the details of an existing lead by ID
Fetch multi image post by ID
Fetches the details of an existing multi image post by ID
Fetch user review by ID
Fetches the details of an existing user review by ID
Fetch widget by ID
Fetches the details of an existing widget by ID
Fetch single image post by ID
Fetches the details of an existing single image post by ID
Fetch album photo by ID
Fetches the details of an existing photo album by ID
Fetch data category by ID
Fetches the details of an existing data category by ID
Extract ticket key topics - Zia
Extracts key topics of the ticket using Zia's generative AI
Create topic comment
Creates a comment for the specified topic
Create contract
Creates a new contract for the selected account
Create topic
Creates a new topic
Create article
Creates a new article
Create event
Creates a new event in the selected organization
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Add tag
Adds a tag to the specified ticket
Add agent to team
Adds the specified agent to the selected team
Generate ticket reply - Zia
Generates a ticket reply using Zia's generative AI
Create custom module record
Creates a new custom module record
Create account comment
Creates a new comment in the selected account
Create task comment
Creates a new comment in the specified task
Create contact comment
Creates a comment in the selected contact
Add task time entry
Adds time entry for an existing task
Add user to group
Adds the specified users to an existing group
Send email reply
Sends a reply for the specified ticket created in the email channel
Create ticket
Creates a new ticket in the selected organization
Create account
Creates a new account in the selected organization
Create agent
Creates a new agent in the selected organization
Create ticket comment
Creates a comment in the selected ticket
Create task
Creates a new task in the selected department
Record email reply
Records an email reply from the contact for the specified ticket created in the email channel
Remove tag
Removes a tag from the specified ticket
Add ticket time entry
Adds time entry for an existing ticket
Create contact
Creates a new contact in the selected organization
Create call
Creates a new call in the selected organization
Create product
Creates a new product in the selected organization
Generate ticket summary - Zia
Generates summary of the ticket using Zia's generative AI
Find ticket tone and sentiment - Zia
Finds a tone and sentiment of the ticket using Zia's generative AI
Update task timer
Updates the timer of an existing task
Move ticket
Moves the specified ticket to the selected department
Send custom channel reply
Sends reply for a ticket via the selected channel
Invite contact to the help center
Invites the specified contacts to help center
Update KB user status
Updates the status of an existing KB user
Update ticket timer
Updates the timer of an existing ticket
Update task
Updates the details of an existing task
Update article
Updates the details of an existing article
Remove agent from team
Removes the specified agent from the selected team
Update contract
Updates the details of an existing contract
Dissociate accounts to contact
Dissociates the specified account with the specified contact
Remove user from group
Removes the specified users from an existing group
Update custom module record
Updates the details of an existing custom module record
Update call timer
Updates the timer of an existing call
Update ticket comment
Updates the comment for the specified ticket
Associate accounts to contact
Associates the specified account with the specified contact
Execute custom function
Executes a custom function written in Deluge to perform actions beyond the standard workflow capabilities
Update contact
Updates the selected contact
Update product
Updates the details of the selected product
Update ticket
Updates the details of an existing ticket
Edit ticket time entry
Edits the time entry of an existing ticket
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Update contact comment
Updates the specified comment in the selected contact
Update agent availability
Updates the availability status of an existing agent
Close ticket
Closes the specified tickets
Update topic
Updates the details of an existing topic
Update agent
Updates the details of an existing agent
Update call
Updates the details of the specified call
Update account
Updates the selected account
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch contract
Fetches the details of an existing contract
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch call
Fetches the details of a call based on the selected field
Fetch custom module record
Fetches the details of an existing custom module record
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch custom module record by ID
Fetches the details of an existing custom module record by record ID
Fetch task
Fetches the details of an existing task by ID
Fetch event
Fetches the details of an event based on the selected field
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch account
Fetches an existing account by name or ID
Fetch article
Fetches the details of an existing article
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch KB user
Fetches the details of an existing KB user
Fetch ticket
Fetches the details of an existing ticket
Trash ticket
Moves selected ticket to the recycle bin
Trash account
Moves selected account to the recycle bin
Trash contact
Moves selected contact to the recycle bin
What is Brilliant Directories?
Brilliant Directories is a platform to build and manage membership sites and directories, with tools to handle member subscriptions, leads, and user accounts.
Similar apps
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
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Logic
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Custom functions
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