Integrate Freshdesk with Endpoint Central Cloud
Send information between Freshdesk and Endpoint Central Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Endpoint Central Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Send enrollment request
Sends an enrollment invite to the specified user
Add computer to group
Adds the specified computer to an existing group
Create user in MDM
Creates a new user in MDM (member)
Add user to MDM group
Adds the specified user to an existing MDM group
Create MDM group
Creates a new MDM group in selected group type
Associate MDM app to device
Associates the specified MDM app to an existing device
Associate app to MDM group
Associates the specified app to an existing MDM group
Remove user from MDM group
Removes the specified user from an existing MDM group
Associate MDM profile to device
Associates the specified MDM profile to an existing device
Associate profile to MDM group
Associates the specified profile to an existing MDM group
Put device in lost mode
Activates lost mode on the specified device
Fetch computer basic details
Fetches the basic details of an existing computer
Fetch computer warranty
Fetches warranty information of an existing computer
Fetch MDM group
Fetches the details of an existing MDM group
Fetch app
Fetches the details of an existing app
Fetch MDM user
Fetches the details of an existing MDM user
Fetch inventory summary
Fetches the inventory summary of a specified computer
Fetch group
Fetches the details of an existing group
Remove computer from group
Removes the specified computer from an existing group
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Endpoint Central Cloud?
Endpoint Central is a Unified Endpoint Management (UEM) solution platform that allows users to secure and manage servers, desktops, laptops, tablets, smartphones, and more devices.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
