Integrate Freshdesk with Qntrl
Send information between Freshdesk and Qntrl automatically, without writing any code, using Zoho Flow.
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Fetch the details of the next transition(s) available for a card from its current stage in Qntrl when a new contact is created in Freshdesk
Integrate Freshdesk with Qntrl using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of the next transition(s) available for a card from its current stage in Qntrl. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of the next transition(s) available for a card from its current stage in Qntrl.
Fetch the details of the next transition(s) available for a card from its current stage in Qntrl when a new contact is created in Freshdesk
Freshdesk + Qntrl
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Supported triggers and actions
Integrate Freshdesk and Qntrl using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Card field updated
Triggers when certain fields are updated in an existing card
Card created or updated
Triggers when a card is created or updated in the selected board
Card updated
Triggers when an existing card is updated in the selected board
Card comment added or updated
Triggers when a card comment is added or updated in the selected board
Card created
Triggers when a new card is created in the selected board
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Post comment
Posts a comment to the selected card
Create card
Creates a new card in the selected board within the organization
Add user
Adds a new user to the selected organization
Add table row
Adds a new row to the selected table
Perform transition
Performs a transition to move the card to the next stage
Update card
Updates the details of an existing card
Fetch next transitions for a card
Fetches the details of the next transition(s) available for a card from its current stage
Fetch card
Fetches the details of an existing card
Fetch user
Fetches the details of an existing user
Fetch table row
Fetches the details of an existing row from a table
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Qntrl?
Qntrl is an enterprise workflow orchestration platform that helps operations and IT leaders govern how work moves across the organization, automating complex business processes with the speed of no-code and the control of enterprise IT.
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Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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