Integrate Freshdesk with ServiceM8

Send information between Freshdesk and ServiceM8 automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new job activity in ServiceM8 when a new contact is created in Freshdesk

Integrate Freshdesk with ServiceM8 using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new job activity in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new job activity in ServiceM8.
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Create a new job activity in ServiceM8 when a new contact is created in Freshdesk

Freshdesk + ServiceM8

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Create a new material in ServiceM8 when a new contact is created in Freshdesk

Integrate Freshdesk with ServiceM8 using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new material in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new material in ServiceM8.
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Create a new material in ServiceM8 when a new contact is created in Freshdesk

Freshdesk + ServiceM8

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Fetch the details of an existing material using name in ServiceM8 when a new contact is created in Freshdesk

Integrate Freshdesk with ServiceM8 using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing material using name in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing material using name in ServiceM8.
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Fetch the details of an existing material using name in ServiceM8 when a new contact is created in Freshdesk

Freshdesk + ServiceM8

Build your own integrations between Freshdesk and ServiceM8

Connect Freshdesk and ServiceM8 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and ServiceM8 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

Job queued

Triggers when a job is assigned to or removed from a queue

Form completed

Triggers when the specified form is completed

Contact created or updated

Triggers when a contact is created or updated

Client created or updated

Triggers when a client is created or updated

Material created or updated

Triggers when new material is created or updated

Material created

Triggers when a new material is created

Job created or updated

Triggers when a job is created or updated

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create group

Creates a new group

Create company

Creates a new company

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Create task

Creates a new task

Create job activity

Creates a new job activity

Create job material

Creates a new job material

Create client

Creates a new client

Add note

Creates a new note

Create job

Creates a new job

Create contact

Creates a new contact

Create material

Creates a new material

Update client

Updates the details of an existing client

Update contact

Updates the details of an existing contact by their UUID

Update job

Updates the details of an existing job

Update material

Updates the details of an existing material

Fetch contact

Fetches the details of an existing contact using their email address or ID or phone number

Fetch material using item number

Fetches the details of an existing material using item number

Fetch material using name

Fetches the details of an existing material using name

Fetch client

Fetches the details of an existing client using their ABN number or ID or name

Fetch job

Fetches details for an existing job using its UUID

Fetch job contact

Fetches the details of an existing job contact using their email address, ID, phone number, or mobile number

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is ServiceM8?

ServiceM8 is a cloud-based field service management solution that lets you track staff locations, navigate to jobs, manage your estimates and invoices, and more.

Bookings/Scheduling FSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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