Integrate Freshdesk with Statuspage

Send information between Freshdesk and Statuspage automatically, without writing any code, using Zoho Flow.

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Create a new realtime incident in the selected page in Statuspage when a new contact is created in Freshdesk

Integrate Freshdesk with Statuspage using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new realtime incident in the selected page in Statuspage. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new realtime incident in the selected page in Statuspage.
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Create a new realtime incident in the selected page in Statuspage when a new contact is created in Freshdesk

Freshdesk + Statuspage

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Supported triggers and actions

Integrate Freshdesk and Statuspage using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

New scheduled incident

Triggers when a new scheduled incident is created

New incident

Triggers when a new incident is created

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create group

Creates a new group

Create company

Creates a new company

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Publish postmortem

Composes and publishes information about an incident after it has passed

Create historical incident

Creates a new historical incident in the selected page

Create scheduled incident

Creates a new scheduled incident in the selected page

Create realtime incident

Creates a new realtime incident in the selected page

Update incident

Updates the details of an existing realtime or scheduled incident

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Statuspage?

Statuspage lets you host status pages for your organization. You can inform users about scheduled maintenance, enable customers to self-diagnose problems, and customize the page according to your brand.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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