Integrate Freshdesk with Thanks.io

Send information between Freshdesk and Thanks.io automatically, without writing any code, using Zoho Flow.

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Send windowless letters to the specified recipients in Thanks.io when a new contact is created in Freshdesk

Integrate Freshdesk with Thanks.io using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically sends windowless letters to the specified recipients in Thanks.io. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow sends windowless letters to the specified recipients in Thanks.io.
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Send windowless letters to the specified recipients in Thanks.io when a new contact is created in Freshdesk

Freshdesk + Thanks.io

Build your own integrations between Freshdesk and Thanks.io

Connect Freshdesk and Thanks.io with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Thanks.io using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket updated

Triggers when the details of an existing ticket are updated

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create group

Creates a new group

Create company

Creates a new company

Create ticket

Creates a new ticket

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum category

Creates a new forum category

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Send letter

Sends a letter to the specified recipient

Send notecard

Sends a notecard to the specified recipient

Track order

Tracks the specified order

Send postcard

Sends a postcard to the specified recipients

Send windowless letter

Sends windowless letters to the specified recipients

Add recipient

Adds a recipient to your account

Send giftcard

Sends a giftcard to the specified recipients

Update recipient

Updates the details of the specified recipient using recipient ID

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Thanks.io?

Thanks.io is a cloud based direct mail platform that lets you send customized handwritten postcards, notecards, and letters using a hybrid font AI system.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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CEO, iDAYit

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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