Integrate Freshdesk with Upwave
Send information between Freshdesk and Upwave automatically, without writing any code, using Zoho Flow.
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Add a comment to the specified card in Upwave when a new contact is created in Freshdesk
Integrate Freshdesk with Upwave using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically adds a comment to the specified card in Upwave. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds a comment to the specified card in Upwave.
Add a comment to the specified card in Upwave when a new contact is created in Freshdesk
Freshdesk + Upwave
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Supported triggers and actions
Integrate Freshdesk and Upwave using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Create card
Creates a new card in the selected board
Add comment
Adds a comment to the specified card
Create task list
Creates a new task list in the selected workspace
Update card
Updates the details of an existing card
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Upwave?
Upwave is project management software that helps you visualise, organise, and prioritise your tasks. You can create teams for different departments and project groups, securely involve customers, contractors, and partners, and assemble or dissolve teams with few clicks.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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