Integrate GitHub with SolarWinds Service Desk

Send information between GitHub and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate GitHub and SolarWinds Service Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Review requested

Triggers when a review is requested from you or a specified user

New mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request

Issue created

Triggers when a new issue is created

Comment made on issue

Triggers when a comment is made on an existing issue

Pull request created

Triggers when a new pull request is created

Label created

Triggers when a new label is created

Repository created

Triggers when a new repository is created

Release added

Triggers when a new release is added

Issue reopened

Triggers when an issue is reopened in the selected repository

Issue closed

Triggers when an issue is closed in the selected repository

New Asset

Triggers when a new asset is created in your inventory

New Problem

Triggers when a new problem is created in your service desk

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Change

Triggers when a new change is created

New User

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create issue

Creates a new issue

Create pull request

Creates a new pull request

Create comment

Creates a new comment in the selected issue

Update issue

Updates the details of an existing issue

Fetch issue by title

Fetches the details of an existing issue by title

Fetch issue

Fetches a issue by their number

Fetch user

Fetches a user by their login name

Create Asset

Creates a new asset in your inventory

Create Contract

Creates a new contract

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Create Change

Creates a new change in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is GitHub?

GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.

Developer Tools Popular

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Toto

Technical Engineer, Master Liveaboards

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