Integrate GitLab with Zendesk
Send information between GitLab and Zendesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Comment made on issue
Triggers when a comment is added to an issue
Issue event made
Triggers when there is a new issue event
Merge request event occurred
Triggers when a merge request is created, updated, or merged.
Comment added on merge request
Triggers when a new comment on a merge request is added
Commit made in project
Triggers when a commit is made in the selected project
Comment added on commit
Triggers when an new comment is added to a commit
Comment added to code snippet
Triggers when a new comment is added to a code snippet
User created
Triggers when a new user is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create comment on a commit
Creates a new comment on a commit
Create comment on merge request
Creates a new comment on a merge request
Create comment on a issue
Creates a comment on a issue
Create issue
Creates a new issue
Create comment on code snippet
Creates a new comment on a code snippet
Fetch project
Fetches the details of an existing project by name
Fetch issue
Fetches the details of an existing issue by name
Fetch user
Fetches the details of an existing user by username or email address
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update Organization
Updates an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
What is GitLab?
GitLab provides a powerful platform to plan projects, create and manage code, and deploy easily. You can configure your infrastructure, monitor metrics, and comply with standard requirements using the built in tools.
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What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Bulid comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Know more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Know more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Subscriptions with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Subscriptions and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
