

Integrate Groove with Taskworld
Send information between Groove and Taskworld automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Taskworld for new tickets created in Groove
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Taskworld for new tickets created in Groove.
How it works
- The flow triggers when a new ticket is created in Groove.
- Zoho Flow creates a new task in Taskworld.


Create a task in Taskworld for new tickets created in Groove
Groove + Taskworld

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Supported triggers and actions
Integrate Groove and Taskworld using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket tagged
Triggers when a ticket is tagged

Ticket deleted
Triggers when a ticket is deleted from trash

Ticket priority changed
Triggers when a ticket's priority is changed

Ticket opened
Triggers when a ticket is opened

Ticket closed
Triggers when a ticket is closed

Ticket created
Triggers when a new ticket is created

Customer replied
Triggers when a customer replies to a ticket

Customer added
Triggers when a customer is added

Ticket assigned
Triggers when a ticket is assigned

Agent replied
Triggers when an agent replies to a ticket

Note added
Triggers when a note is added to a ticket

Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks

Create new ticket
Starts a new ticket for your customer

Add note
Adds a private note to an existing ticket

Reopen ticket
Changes the state of a ticket to Opened

Assign agent to ticket
Assigns an agent to a ticket

Close ticket
Changes the state of a ticket to Closed

Change ticket state
Changes the state of a ticket

Find customer
Fetches customer profile details using email address

Create message
Creates a message in the selected workspace

Create tag
Creates a new tag

Add task to task list
Adds a task to a task list in the specified project and workspace

Create task
Creates a new task

Create project
Creates a new project

Update task
Updates the details of an existing task

Update project
Updates the details of an existing project

Fetch task
Fetches the details of an existing task

Fetch tag
Fetches the details of an existing tag

Fetch user
Fetches the details of an existing user

Remove tag from task
Removes an existing tag from the specified task
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
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What is Taskworld?
Taskworld is a cloud-based collaboration platform designed to facilitate project and task management, collaboration, delegation, communication and knowledge management within teams.
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