Integrate Help Scout with SurveyLegend

Send information between Help Scout and SurveyLegend automatically, without writing any code, using Zoho Flow.

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Create Help Scout conversations from SurveyLegend responses

Create a conversation in your help desk automatically, based on responses to a survey. This flow creates a conversation in Help Scout from new responses to a SurveyLegend survey.

How it works
1) A response is received for a SurveyLegend survey.
2) Zoho Flow creates a conversation in Help Scount for the response.
Use this flow
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Create Help Scout conversations from SurveyLegend responses

SurveyLegend + Help Scout

Build your own integrations between Help Scout and SurveyLegend

Connect Help Scout and SurveyLegend with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Help Scout and SurveyLegend using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation created

Triggers when a new conversation is created

Customer added

Triggers when a new customer is added

Mailbox added

Triggers when a new mailbox is added

User created

Triggers when a new user is created

Conversation assigned

Triggers when a conversation is assigned to a specified user

Survey response added

Triggers when a new survey response is added

All Actions - Actions are the automated tasks

Create conversation from customer

Creates a new conversation from a customer

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Find customer

Finds customer by email address

Find user

Finds user by email address

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

What is SurveyLegend?

SurveyLegend is a cloud-based survey solution for individuals and businesses. It enables users to create mobile-friendly surveys, manage survey questionnaires and more.

Survey

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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