Integrate Jira Cloud with ServiceNow

Send information between Jira Cloud and ServiceNow automatically, without writing any code, using Zoho Flow.

Build your own integrations between Jira Cloud and ServiceNow

Connect Jira Cloud and ServiceNow with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Jira Cloud and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

Issue status updated

Triggers when the status of an issue is updated

Work log created

Triggers when a new work log created

Work log updated

Triggers when the details of an existing work log are updated

Project created

Triggers when a new project is created

Version created

Triggers when a new version is created for an existing project

Version released

Triggers when a version is released

Project updated

Triggers when the details of an existing project are updated

Comment created

Triggers when a new comment is created

Comment updated

Triggers when an existing comment is updated

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

All Actions - Actions are the automated tasks

Create comment

Creates a new comment for the specified issue

Create user

Creates a new user

Create issue

Creates a new issue in the selected project

Create project

Creates a new project

Update issue

Updates the details of the specified issue

Fetch project

Fetches the details of an existing project by project ID or key

Fetch user

Fetches the details of an existing user by email address

Fetch issue attribute

Fetches the attributes of an existing issue

Create record

Creates an incident record

Update record

Updates an existing incident record

Fetch user

Fetches the details of an existing user

Fetch record

Fetches an incident record by ID

What is Jira Cloud?

Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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