Integrate LiveChat with PagerDuty

Send information between LiveChat and PagerDuty automatically, without writing any code, using Zoho Flow.

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Connect LiveChat and PagerDuty with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveChat and PagerDuty using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat created

Triggers when a new chat is created

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

Incident acknowledged

Triggers when an incident is acknowledged

Incident resolved

Triggers when an incident is resolved

New Notification

Triggers when there is a new notification

Incident created or triggered

Triggers when a new incident is created or triggered

Incident escalated

Triggers when an incident has been escalated to another user in the same escalation level

All Actions - Actions are the automated tasks

Resume chat

Restarts an archived chat

Close chat

Closes an existing chat

Create Event

Creates a new event

Create incident

Creates a new incident

Create user

Creates a new user

Update incident

Updates the details of an existing incident

Fetch incident

Fetches the details of an existing incident by its ID or incident key

Fetch user

Fetches the details of an existing user by its ID or name

Find user on call

Finds the user on call for a specific schedule

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

What is PagerDuty?

Pagerduty is a digital operations management platform that provides reliable notifications to help detect and fix infrastructure issues. It is an extensible platform that lets you manage incidents, configure customized notifications, and enable modern incident responses.

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Logic

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Custom functions

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Technical Engineer, Master Liveaboards

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