Integrate Microsoft Teams with Jira Service Management

Send information between Microsoft Teams and Jira Service Management automatically, without writing any code, using Zoho Flow.

Build your own integrations between Microsoft Teams and Jira Service Management

Connect Microsoft Teams and Jira Service Management with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Microsoft Teams and Jira Service Management using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Event created

Triggers when a new event is created

Channel created

Triggers when a new channel is created in the selected team

Customer request created

Triggers when a new customer request is created

All Actions - Actions are the automated tasks

Create event

Creates a new event

Add user to channel

Adds the specified user to a channel

Create channel

Creates a new channel in the selected team

Post message to chat

Posts a message to the specified chat

Post message to channel

Posts a message in the selected channel

Update event

Updates the details of an existing event

Fetch user by name or email

Fetches user by name or email

Fetch channel

Fetches a channel by it's name

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Cancel event

Cancels the specified event

Fetch event

Fetches the details of an existing event by title or ID

Create customer

Creates a new customer

Create alert

Creates a new alert

Create comment

Creates a new comment

Create customer request

Creates a new customer request

Fetch user

Fetches the details of an existing user

Fetch customer request

Fetches the details of an existing customer request

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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