Integrate OneSignal with ServiceDesk Plus Cloud
Send information between OneSignal and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate OneSignal and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Notification created
Triggers when a new notification is created
Request updated
Triggers when the details of an existing request are updated
Asset created
Triggers when a new asset is created
Requester created
Triggers when a new requester is created
Task closed
Triggers when a task is closed
Task updated
Triggers when the details of an existing task are updated
Change updated
Triggers when a change is updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request approved
Triggers when an existing request is approved
Note created
Triggers when a new note is created
Change created
Triggers when a new change is created
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
Problem created
Triggers when a new problem is created in a template
Change status updated
Triggers when the status of an existing change is updated
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Send advanced push notification
Sends a push notification with advanced settings to one or more devices
Send push notification
Sends a simple push notification to all devices
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
Create requester
Creates a new requester
Add solution
Adds a new solution
Create request note
Creates a note for the selected request
Associate request with problem
Associates a request with a specific problem
Update request
Updates the details of an existing request
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Find a request attribute
Fetches a request attribute by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
What is OneSignal?
OneSignal is a leading customer messaging and engagement solution that offers mobile and web push notifications, in-app messaging, SMS, and email.
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What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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