Integrate PagerDuty with Jira Service Management

Send information between PagerDuty and Jira Service Management automatically, without writing any code, using Zoho Flow.

Build your own integrations between PagerDuty and Jira Service Management

Connect PagerDuty and Jira Service Management with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate PagerDuty and Jira Service Management using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Incident escalated

Triggers when an incident is escalated to another user in the same escalation level

Incident created or triggered

Triggers when a new incident is created or triggered

New notification

Triggers when there is a new notification

Incident resolved

Triggers when an incident is resolved

Incident acknowledged

Triggers when an incident is acknowledged

Customer request created

Triggers when a new customer request is created

All Actions - Actions are the automated tasks

Create user

Creates a new user

Create incident

Creates a new incident

Create event

Creates a new event

Update incident

Updates the details of an existing incident

Find user on call

Finds the user on call for a specific schedule

Fetch user

Fetches the details of an existing user by its ID or name

Fetch incident

Fetches the details of an existing incident by its ID or incident key

Create customer

Creates a new customer

Create alert

Creates a new alert

Create comment

Creates a new comment

Create customer request

Creates a new customer request

Fetch user

Fetches the details of an existing user

Fetch customer request

Fetches the details of an existing customer request

What is PagerDuty?

PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.

Popular Server Monitoring

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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