Integrate Redbooth with Zendesk

Send information between Redbooth and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

New notification

Triggers when you have a new notification

New task list

Triggers when a new task list is created

New task

Triggers when a new task is created

New workspace

Triggers when a new workspace is created in the selected organization

New organization

Triggers when a new organization is created

User created

Triggers when a new user is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Add comment

Adds a new comment

Create task

Creates a new task

Create organization

Creates a new organization

Create task list

Creates a new task list

Create workspace

Creates a new workspace in the selected organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Organization

Creates a new organization

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Organization

Fetches the details of an existing organization

Fetch Ticket

Fetches a ticket by ID

What is Redbooth?

Redbooth is online project management software. You can sort tasks, delegate responsibilities, and visualize project timelines with Gantt charts.

Project Management

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Bulid comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Know more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Know more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Know more

Siddharth Ahuja

CEO, Fabricroot

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