Integrate ServiceDesk Plus Cloud with Woodpecker

Send information between ServiceDesk Plus Cloud and Woodpecker automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus Cloud and Woodpecker

Connect ServiceDesk Plus Cloud and Woodpecker with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus Cloud and Woodpecker using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request updated

Triggers when the details of an existing request are updated

Asset created

Triggers when a new asset is created

Requester created

Triggers when a new requester is created

Task closed

Triggers when a task is closed

Task updated

Triggers when the details of an existing task are updated

Change updated

Triggers when a change is updated

Request updated in template

Triggers when an existing request is updated in the selected template

Request approved

Triggers when an existing request is approved

Note created

Triggers when a new note is created

Change created

Triggers when a new change is created

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Problem created

Triggers when a new problem is created in a template

Change status updated

Triggers when the status of an existing change is updated

Task created

Triggers when a new task is created

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Create change

Creates a new change

Create request

Creates a new request

Create requester

Creates a new requester

Add solution

Adds a new solution

Create request note

Creates a note for the selected request

Associate request with problem

Associates a request with a specific problem

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Fetch change UDF attributes

Fetches a change's UDF attributes by name

Fetch requester

Fetches the details of an existing requester by email address

Fetch request - By ID

Fetches the details of an existing request by ID

Find a request attribute

Fetches a request attribute by its name

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch problem

Fetches the details of an existing problem by ID

Fetch solution topic

Fetches a solution topic by its name

Populate document

Populates templated document with the specified field values

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Zoho

What is Woodpecker?

Woodpecker is a document automation application that provides features like auto-template creation, bulk insert, multi-populate and more.

Documents

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Toto

Technical Engineer, Master Liveaboards

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