Integrate ServiceNow with Atera

Send information between ServiceNow and Atera automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceNow and Atera

Connect ServiceNow and Atera with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceNow and Atera using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

Ticket resolved

Triggers when an existing ticket is resolved or closed

Alert created

Triggers when a new alert is created

All Actions - Actions are the automated tasks

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

Add contact

Creates a new contact

Create ticket

Creates a new ticket

Create alert

Creates a new alert

Add customer

Creates a new customer

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Update contact

Updates the details of an existing contact

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch alert

Fetches the details of an existing alert using alert ID

Fetch contact

Fetches the details of an existing contact using contact ID

Fetch customer

Fetches the details of an existing customer using customer ID

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

What is Atera?

Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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