Integrate SIGNL4 with Jira Service Management

Send information between SIGNL4 and Jira Service Management automatically, without writing any code, using Zoho Flow.

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Send alerts in SIGNL4 for new customer requests in Jira Service Desk.


Inform and update your support team instantly, be it on the ground or in the office, whenever a customer raises a service request. Use this flow to automate the process of sending an alert in SIGNL4 when a new customer request is generated in Jira Service Desk.

How it works

1) A new customer request is created in Jira Service Desk.
2) Zoho Flow will send an alert in SIGNL4.
Use this flow
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Send alerts in SIGNL4 for new customer requests in Jira Service Desk.

Jira Service Management + SIGNL4

Build your own integrations between SIGNL4 and Jira Service Management

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Supported triggers and actions

Integrate SIGNL4 and Jira Service Management using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Signl escalated

Triggers when a Signl was not confirmed in time and is then escalated to a manager

Signl annotated

Triggers when team member has annotated a Signl

Signl created

Triggers when a new Signal is created for your team

Signl resolved

Triggers when the status of a Signl in your team is changed to resolved

Signl confirmed

Triggers when the status of a Signl in your team is changed to confirmed

Customer request created

Triggers when a new customer request is created

All Actions - Actions are the automated tasks

Send alert

Sends an alert to your SIGNL4 team

Fetch alert

Fetches the details of an alert using alert ID

Create customer request

Creates a new customer request

Create customer

Creates a new customer

Create comment

Creates a new comment

Fetch customer request

Fetches the details of an existing customer request

What is SIGNL4?

SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.

Notifications

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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