Integrate SupportBee with Smartsheet
Send information between SupportBee and Smartsheet automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SupportBee and Smartsheet using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
Workspace created
Triggers when a new workspace is created
Comment added
Triggers when a new comment is added
Sheet added
Triggers when a new sheet is created
Row added
Triggers when a new row is added
Row updated
Triggers when an existing row is updated
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Share workspace
Shares an existing workspace with the specified users and groups
Add row to sheet
Adds a new row in the selected sheet
Copy workspace
Creates a copy of the specified workspace
Share sheet
Shares an existing sheet with the specified users and groups
Update row
Updates the details of the specified row
Fetch row
Fetches the details of the specified row
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is Smartsheet?
Smartsheet is a project management tool that helps your teams plan, capture, manage, automate, and report on work at scale.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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