

Integrate Usedesk with Taskworld
Send information between Usedesk and Taskworld automatically, without writing any code, using Zoho Flow.
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Generate a task within your Taskworld for fresh tickets initiated in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Taskworld for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Taskworld.


Generate a task within your Taskworld for fresh tickets initiated in Usedesk
Usedesk + Taskworld

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Supported triggers and actions
Integrate Usedesk and Taskworld using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket created
Triggers when a new ticket is created

Client added
Triggers when a new client is added

Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks

Add comment
Adds a comment to the specified ticket

Create agent
Creates a new agent

Create chat
Creates a chat or send messages to an existing chat on behalf of the client

Create ticket
Creates a new ticket

Send chat message
Sends a chat message to the specified client

Create client
Creates a new client

Update agent
Updates the details of an existing agent

Update client
Updates the details of an existing client

Update ticket
Updates the details of an existing ticket

Fetch ticket
Fetches the details of an existing ticket using ticket ID

Fetch agent by email address
Fetches the details of an existing agent using email address

Fetch agent by ID
Fetches the details of an existing agent using agent ID

Fetch client
Fetches the details of an existing client using client ID

Create message
Creates a message in the selected workspace

Create tag
Creates a new tag

Add task to task list
Adds a task to a task list in the specified project and workspace

Create task
Creates a new task

Create project
Creates a new project

Update task
Updates the details of an existing task

Update project
Updates the details of an existing project

Fetch task
Fetches the details of an existing task

Fetch tag
Fetches the details of an existing tag

Fetch user
Fetches the details of an existing user

Remove tag from task
Removes an existing tag from the specified task
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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What is Taskworld?
Taskworld is a cloud-based collaboration platform designed to facilitate project and task management, collaboration, delegation, communication and knowledge management within teams.
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