

Integrate Usedesk with Workstack
Send information between Usedesk and Workstack automatically, without writing any code, using Zoho Flow.
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Create action items in your Workstack for newly generated tickets in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Workstack for new tickets created in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected todo in Workstack.


Create action items in your Workstack for newly generated tickets in Usedesk
Usedesk + Workstack

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Supported triggers and actions
Integrate Usedesk and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Ticket created
Triggers when a new ticket is created

Client added
Triggers when a new client is added

New project
Triggers when a new project is created

New meeting
Triggers when a new meeting is created for the selected user

New todo list
Triggers when a new todo list is created in the selected project

New task
Triggers when a new task is created for the selected user

New todo
Triggers when a new todo is created in the selected project
All Actions - Actions are the automated tasks

Add comment
Adds a comment to the specified ticket

Create agent
Creates a new agent

Create chat
Creates a chat or send messages to an existing chat on behalf of the client

Create ticket
Creates a new ticket

Send chat message
Sends a chat message to the specified client

Create client
Creates a new client

Update agent
Updates the details of an existing agent

Update client
Updates the details of an existing client

Update ticket
Updates the details of an existing ticket

Fetch ticket
Fetches the details of an existing ticket using ticket ID

Fetch agent by email address
Fetches the details of an existing agent using email address

Fetch agent by ID
Fetches the details of an existing agent using agent ID

Fetch client
Fetches the details of an existing client using client ID

Create todo
Creates a new todo in the selected project

Create task
Creates a new task in the selected todo

Create meeting
Creates a new meeting

Create todo list
Creates a new todo list in the selected project

Create project
Creates a new project
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
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