Integrate Usedesk with Zoho Cliq

Send information between Usedesk and Zoho Cliq automatically, without writing any code, using Zoho Flow.

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Post ticket message to Zoho Cliq user for a new Usedesk ticket

Get notified in your work chat for important tickets. Use this flow to receive a message in Zoho Cliq whenever there's a ticket created in Usedesk.

How it works
1. A new ticket created in Usedesk.

2. Zoho Flow automatically sends a message in Zoho Cliq about the ticket.
Use this flow
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Post ticket message to Zoho Cliq user for a new Usedesk ticket

Usedesk + Zoho Cliq

Build your own integrations between Usedesk and Zoho Cliq

Connect Usedesk and Zoho Cliq with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Usedesk and Zoho Cliq using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Client added

Triggers when a new client is added

New channel added

Triggers when a new channel is created in your organization

All Actions - Actions are the automated tasks

Add comment

Adds a comment to the specified ticket

Create agent

Creates a new agent

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Create ticket

Creates a new ticket

Send chat message

Sends a chat message to the specified client

Create client

Creates a new client

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Fetch client

Fetches the details of an existing client using client ID

Message in channel

Posts a message in a channel

Message user

Sends a message to the specified user

Add bot in a channel

Adds a bot to the selected channel

Message as bot on channel

Message as a bot on the specified channel

Add channel member

Adds a new channel member

Message as bot to user

Posts a message as a bot to the specified user

Add user status

Adds the specified status to an existing user

Create thread

Creates a new thread using message ID

Create channel

Creates a new channel

Message to bot

Sends a message to the selected bot

Delete channel

Deletes the selected channel

Post card to channel

Posts a card to the specified channel

Archive channel

Archives the selected channel

Update channel member role

Updates the role of a channel member

Post card to chat

Posts a card to the specified chat

Message as bot

Posts message as the specified bot in the selected chat or channel

Update channel

Updates the details of an existing channel

Unarchive channel

Unarchives the selected channel

Fetch team

Fetches the details of an existing team by name

Fetch user by name or email

Fetches an existing user by name or email address

Fetch channel

Fetches the details of an existing channel by name

Remove channel member

Removes the specified member from the selected channel

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

What is Zoho Cliq?

Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

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Technical Engineer, Master Liveaboards

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