Integrate Zendesk with Crowdin

Send information between Zendesk and Crowdin automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new directory is created in Crowdin

Integrate Crowdin with Zendesk using Zoho Flow. Whenever a new directory is created in Crowdin, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new directory is created in Crowdin.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new directory is created in Crowdin

Crowdin + Zendesk

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Supported triggers and actions

Integrate Zendesk and Crowdin using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

File updated

Triggers when a file is updated

Comment or Issue restored

Triggers when a comment or issue is restored

Comment or issue created

Triggers when a comment or issue is created

File reverted

Triggers when a file is reverted

Project language reviewed

Triggers when a project language is reviewed

Directory created

Triggers when a new directory is created

Project language translated

Triggers when a project language is translated

File added

Triggers when a new file is added

Label created

Triggers when a new label is created

File translated

Triggers when a file is translated

File reviewed

Triggers when a file is reviewed

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create task

Creates a new task

Create label

Creates a new label

Assign Label

Assigns a label to a string

Create comment

Creates a new comment

Create project

Creates a new project

Fetch project by ID

Fetches the details of a project using ID

Find file

Finds the details of a file using name

Fetch task by ID

Fetches the details of a task using ID

Fetch label by ID

Fetches the details of a label using ID

Remove label

Removes a label from the string

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Crowdin?

Crowdin is a localization management platform that helps businesses translate their content into multiple languages across different platforms.

Developer Tools

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

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