Integrate Zendesk with Diffbot
Send information between Zendesk and Diffbot automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Diffbot using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Enhance person
Retrieves detailed person profiles from the Diffbot Knowledge Graph, including education, work history, and skills
Enhance product
Enhances product details from the Diffbot Knowledge Graph
Enhance organization
Retrieves company details from Diffbot for accurate firmographic insights
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Diffbot?
Diffbot is an intelligent data platform that helps organizations access and use structured knowledge from across the web.
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