

Integrate Zendesk with Forecast
Send information between Zendesk and Forecast automatically, without writing any code, using Zoho Flow.
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Create action items in your Forecast for newly generated tickets in Zendesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Forecast for newly generated tickets in Zendesk.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow creates a new task in Forecast.


Create action items in your Forecast for newly generated tickets in Zendesk
Zendesk + Forecast

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Supported triggers and actions
Integrate Zendesk and Forecast using the below triggers and actions
All Triggers - A trigger kickstarts the flow

User created
Triggers when a new user is created

Ticket created
Triggers when a new ticket is created

Ticket updated
Triggers when the details of a ticket is updated

Organization created
Triggers when a new organization is created

New person
Triggers when a new person is added

New time entry
Triggers when a new time entry is created in the selected project

New sprint
Triggers when a new sprint is created in the selected project

New milestone
Triggers when a new milestone is created in the selected project

New client
Triggers when a new client is created

New task
Triggers when a new card is created in the selected project

New subtask
Triggers when a new subtask is created in the selected project

New project
Triggers when a new project is created
All Actions - Actions are the automated tasks

Create Organization
Creates a new organization

Add Tag
Adds tag to the selected ticket

Create Ticket
Creates a new ticket

Create User
Creates a new user

Create Request
Creates a new ticket in a verified end user's account

Update User Details
Updates an existing user's details

Update Ticket
Updates an existing ticket status or adds comments

Add Comment
Adds comment to the selected ticket

Update Organization
Updates an existing organization

Fetch Organization
Fetches the details of an existing organization

Fetch User
Fetches the details of an existing user by ID

Fetch Ticket
Fetches a ticket by ID

Create project
Creates a new project

Create time registration
Creates a new time registration

Create task
Creates a new task

Create label
Creates a new label

Add person
Adds a new person

Create client
Creates a new client

Create sprint
Creates a new sprint in the selected project

Create milestone
Creates a new milestone in the selected project

Create subtask
Creates a new sub task/to-do

Fetch label
Fetches an existing label by name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Forecast?
Forecast is a project and resource management platform. You can account for task dependencies, track and approve expenses, and collaborate with your team or clients.
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