Integrate Zendesk with Interakt
Send information between Zendesk and Interakt automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Interakt
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Supported triggers and actions
Integrate Zendesk and Interakt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Send WhatsApp sticker message
Sends a sticker via WhatsApp
Send WhatsApp video message
Sends a video via Whatsapp
Send WhatsApp document message
Sends a document file via WhatsApp
Send WhatsApp list message
Sends a WhatsApp message with selectable list options
Create or update contact
Adds a new contact or updates details of an existing contact
Send WhatsApp template message
Sends a pre-approved WhatsApp template message
Send WhatsApp audio message
Sends an audio message via WhatsApp
Add event
Creates a new event for a contact
Assign chat
Assigns a chat conversation to a specific team member
Create API campaign
Creates and sends a campaign using Interakt’s API
Send WhatsApp button message
Sends a WhatsApp message with interactive buttons
Send WhatsApp image message
Sends an image via WhatsApp
Send WhatsApp text message
Sends a plain text message via Whatsapp
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Interakt?
Interakt is a customer engagement platform built on the WhatsApp Business API that helps businesses manage conversations, automate messaging, and drive sales and support through WhatsApp and other channels.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
