Integrate Zendesk with Microsoft Entra ID
Send information between Zendesk and Microsoft Entra ID automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Microsoft Entra ID
Connect Zendesk and Microsoft Entra ID with over 1100+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Microsoft Entra ID using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Add license to user
Adds a new license subscription to an existing user
Create group
Creates a new group
Create user
Creates a new user
Add user to group
Subscribes a user to an existing group
Remove license from user
Removes a license subscription from an existing user
Update group
Updates the details of an existing group
Update user
Updates the details of an existing user
Fetch user
Fetches the details of an existing user
Fetch group
Fetches the details of an existing group
Fetch device
Fetches the details of an existing device by display name
Remove users from a group
Removes a user from an existing group
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Microsoft Entra ID?
Microsoft Entra ID is an identity and access management platform that can help you manage user identities and access to your apps, data, and resources.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
