Integrate Zendesk with Razorpay
Send information between Zendesk and Razorpay automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a new subscription is charged in Razorpay
Integrate Razorpay with Zendesk using Zoho Flow. Whenever a new subscription is charged in Razorpay, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new subscription is charged in Razorpay.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new subscription is charged in Razorpay
Razorpay + Zendesk
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Supported triggers and actions
Integrate Zendesk and Razorpay using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
Subscription charged
Triggers when a new subscription is charged
Order paid
Triggers when an order is paid
Payment event occurred
Triggers when the selected payment event has occurred
Payment failed
Triggers when a payment has failed
Invoice paid
Triggers when an invoice is paid
Refund created
Triggers when a refund is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
Create subscription
Creates a new subscription
Create normal refund
Creates a normal refund for the specified payment
Create invoice
Creates a new invoice
Create order
Creates a new order
Resume subscription
Resumes the specified subscription
Cancel subscription
Cancels the specified subscription
Pause subscription
Pauses the specified subscription
Fetch invoice
Fetches the details of an existing invoice
Fetch payment
Fetches the details of an existing payment by its ID
Fetch subscription
Fetches the details of an existing subscription
Fetch order
Fetches the details of an existing order
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Razorpay?
Razorpay is a payments solution that allows businesses to accept, process, and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets.
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Build comprehensive workflows using
Webhook triggers
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
