Integrate Zendesk with ShipStation

Send information between Zendesk and ShipStation automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and ShipStation

Connect Zendesk and ShipStation with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and ShipStation using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Item ordered

Triggers when an item is ordered in the selected order

Item shipped

Triggers when a new shipping label is created for an item in the selected store

Order shipped

Triggers when a new shipping label is created for an order in the selected store

New order

Triggers when a new order is created in the selected store

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Remove tag

Removes a tag from the specified order

Create order

Creates a new order

Mark order as shipped

Marks the specified order as shipped

Fetch order

Fetches the details of an existing order by ID, order number, or customer name

Add tag

Adds a tag to the specified order

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is ShipStation?

ShipStation is shipping software for businesses. It lets you sync details between your store and marketplace, create a branding experience, and add coupons and offers.

Shipping

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical and Operations Head, TruAct

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