Integrate Zendesk with Voucherify

Send information between Zendesk and Voucherify automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new customer is added in Voucherify

Integrate Voucherify with Zendesk using Zoho Flow. Whenever a new customer is added in Voucherify, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new customer is added in Voucherify.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new customer is added in Voucherify

Voucherify + Zendesk

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Supported triggers and actions

Integrate Zendesk and Voucherify using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

Redemption succeeded

Triggers when a redemption is successful

Voucher created

Triggers when a new voucher is created

Redemption status occurred

Triggers when one or more redemptions or rollback statuses have occurred

Customer added

Triggers when a new customer is added

Campaign created

Triggers when a new campaign is created

Voucher gift balance added

Triggers when a balance amount is added to a gift voucher

Business validation rule created

Triggers when a new business validation rule is created

Customer rewarded

Triggers when a customer receives a reward

Promotion tier created

Triggers when a promotion is created in Campaigns

Voucher publication succeeded

Triggers when a voucher code is published to a customer.

All Actions - Actions are the automated tasks

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

Create voucher

Publishes a new voucher code

Create customer

Creates a new customer

Update customer consent

Updates the marketing permissions for the specified customer

Update customer

Updates the details of an existing customer by their customer ID or source ID

Fetch customer

Fetches the details of an existing customer by their customer ID or source ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Voucherify?

Voucherify is an API-centric promotion engine that empowers marketers to quickly launch and efficiently manage promotions such as coupons, gift cards, referrals, and more.

Sales Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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