Integrate Zoho Desk with Zoho POS

Send information between Zoho Desk and Zoho POS automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new inventory adjustment in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically creates a new inventory adjustment in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow creates a new inventory adjustment in Zoho POS.
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Create a new inventory adjustment in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

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Create a new contact person in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically creates a new contact person in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow creates a new contact person in Zoho POS.
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Create a new contact person in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

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Fetch details of a sales return in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically fetches details of a sales return in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow fetches details of a sales return in Zoho POS.
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Fetch details of a sales return in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

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Record details of an advance payment made to a vendor in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically records details of an advance payment made to a vendor in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow records details of an advance payment made to a vendor in Zoho POS.
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Record details of an advance payment made to a vendor in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

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Send a sales order to the mentioned email addresses in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically sends a sales order to the mentioned email addresses in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow sends a sales order to the mentioned email addresses in Zoho POS.
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Send a sales order to the mentioned email addresses in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

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Create a new transfer order in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically creates a new transfer order in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow creates a new transfer order in Zoho POS.
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Create a new transfer order in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

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Fetch details of a purchase order in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically fetches details of a purchase order in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow fetches details of a purchase order in Zoho POS.
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Fetch details of a purchase order in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

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Fetch details of an invoice in Zoho POS when a new ticket is created or updated in Zoho Desk

Integrate Zoho Desk with Zoho POS using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically fetches details of an invoice in Zoho POS. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new ticket is created or updated in Zoho Desk.
  2. Zoho Flow fetches details of an invoice in Zoho POS.
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Fetch details of an invoice in Zoho POS when a new ticket is created or updated in Zoho Desk

Zoho Desk + Zoho POS

Build your own integrations between Zoho Desk and Zoho POS

Connect Zoho Desk and Zoho POS with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Desk and Zoho POS using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket approval updated

Triggers when the details of an existing ticket approval are updated

Ticket created or updated

Triggers when a new ticket is created or the details of an existing ticket are updated

Article updated

Triggers when an existing article is updated

Agent channel availability manually updated

Triggers when the channel availability of an agent is manually updated

Ticket comment updated

Triggers when the selected ticket comment is updated

Task updated

Triggers when the details of a task is updated in the selected portal

Task created

Triggers when a new task is created in the selected portal

Time entry created

Triggers when a new time entry is created in the selected task

Agent created

Triggers when a new agent is created in the selected portal

Product created

Triggers when a new product is created

Contact created

Triggers when a new contact is created in the selected portal

Agent updated

Triggers when the details of an agent is updated in the selected portal

Ticket moved

Triggers when a ticket is moved to a different team or department

Call created

Triggers when a new call is created in the selected portal

Time entry updated

Triggers when a time entry is updated in the selected task

Article created

Triggers when a new article is created

Ticket comment added

Triggers when a new ticket comment is added in the selected portal

Contact updated

Triggers when the details of a contact is updated in the selected portal

Account updated

Triggers when the details of the selected account is updated

Ticket status updated

Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.

Ticket updated

Triggers when the details of the selected ticket is updated

Ticket thread added

Triggers when a new ticket thread is added in the selected portal

Event updated

Triggers when the details of an event is updated

Call updated

Triggers when the details of a call is updated in the selected portal

Ticket approval added

Triggers when a new ticket approval is added

Ticket created

Triggers when a new ticket is created in the selected portal

Account created

Triggers when a new account is created in the selected portal

Agent availability updated

Triggers when the availability of an agent is updated

Event created

Triggers when a new event is created in the selected portal

Purchase order updated

Triggers when details of a purchase order are updated

Sales order udpated

Triggers when details of an existing sales order are updated

Sales return made

Triggers when a new sales return is made

Item updated

Triggers when details of an existing item are updated

Vendor updated

Triggers when details of an existing vendor are updated

Invoice created

Triggers when a new invoice is created

Item created

Triggers when a new item is created

Package updated

Triggers when details of an existing package are updated

Sales return updated

Triggers when details of an existing sales return are updated

Vendor payment made

Triggers when a new vendor payment is made

Customer payment updated

Triggers when details of a payment done by an existing customer are updated

Purchase receive updated

Triggers when the details of an existing purchase receive are updated

Package created

Triggers when a new package is created

Transfer order created

Triggers when a new transfer order is created

Customer updated

Triggers when details of an existing customer are updated

Credit note updated

Triggers when the details of an existing credit note are updated

Picklist updated

Triggers when an existing picklist is updated

Customer payment received

Triggers when a new payment is received from a customer

Purchase order created

Triggers when a new purchase order is created

Bill updated

Triggers when the details of an existing bill are updated

Inventory adjustment made

Triggers when an inventory adjustment is recorded

Credit note created

Triggers when a new credit note is created

Inventory adjustment updated

Triggers when an existing inventory adjustment is updated

Item group updated

Triggers when an existing item group is updated

Item group created

Triggers when a new item group is created

Invoice updated

Triggers when an existing invoice is updated

Transfer order updated

Triggers when details of an existing transfer order are updated

Picklist created

Triggers when a new picklist is created

Purchase receive created

Triggers when items from a purchase order are marked as received

Vendor payment updated

Triggers when details of an existing vendor payment are updated

Customer created

Triggers when a new customer is created

Bill created

Triggers when a new bill is created

Vendor created

Triggers when a new vendor is created

Sales order created

Triggers when a new sales order is created

All Actions - Actions are the automated tasks

Extract ticket key topics - Zia

Extracts key topics of the ticket using Zia's generative AI

Create topic comment

Creates a comment for the specified topic

Create contract

Creates a new contract for the selected account

Create topic

Creates a new topic

Create article

Creates a new article

Create event

Creates a new event in the selected organization

Request approval for ticket

Requests an approval for an existing ticket from the specified approver

Add tag

Adds a tag to the specified ticket

Add agent to team

Adds the specified agent to the selected team

Generate ticket reply - Zia

Generates a ticket reply using Zia's generative AI

Create custom module record

Creates a new custom module record

Create account comment

Creates a new comment in the selected account

Create task comment

Creates a new comment in the specified task

Create contact comment

Creates a comment in the selected contact

Add task time entry

Adds time entry for an existing task

Add user to group

Adds the specified users to an existing group

Send email reply

Sends a reply for the specified ticket created in the email channel

Create ticket

Creates a new ticket in the selected organization

Create account

Creates a new account in the selected organization

Create agent

Creates a new agent in the selected organization

Create ticket comment

Creates a comment in the selected ticket

Create task

Creates a new task in the selected department

Record email reply

Records an email reply from the contact for the specified ticket created in the email channel

Remove tag

Removes a tag from the specified ticket

Add ticket time entry

Adds time entry for an existing ticket

Create contact

Creates a new contact in the selected organization

Create call

Creates a new call in the selected organization

Create product

Creates a new product in the selected organization

Generate ticket summary - Zia

Generates summary of the ticket using Zia's generative AI

Find ticket tone and sentiment - Zia

Finds a tone and sentiment of the ticket using Zia's generative AI

Update task timer

Updates the timer of an existing task

Move ticket

Moves the specified ticket to the selected department

Send custom channel reply

Sends reply for a ticket via the selected channel

Invite contact to the help center

Invites the specified contacts to help center

Update KB user status

Updates the status of an existing KB user

Update ticket timer

Updates the timer of an existing ticket

Update task

Updates the details of an existing task

Update article

Updates the details of an existing article

Remove agent from team

Removes the specified agent from the selected team

Update contract

Updates the details of an existing contract

Dissociate accounts to contact

Dissociates the specified account with the specified contact

Remove user from group

Removes the specified users from an existing group

Update custom module record

Updates the details of an existing custom module record

Update call timer

Updates the timer of an existing call

Update ticket comment

Updates the comment for the specified ticket

Associate accounts to contact

Associates the specified account with the specified contact

Execute custom function

Executes a custom function written in Deluge to perform actions beyond the standard workflow capabilities

Update contact

Updates the selected contact

Update product

Updates the details of the selected product

Update ticket

Updates the details of an existing ticket

Edit ticket time entry

Edits the time entry of an existing ticket

Mark or Unmark ticket as spam

Marks or unmarks the specified ticket as spam

Update contact comment

Updates the specified comment in the selected contact

Update agent availability

Updates the availability status of an existing agent

Close ticket

Closes the specified tickets

Update topic

Updates the details of an existing topic

Update agent

Updates the details of an existing agent

Update call

Updates the details of the specified call

Update account

Updates the selected account

Fetch product

Fetches the details of an existing product by unique ID or name

Fetch contract

Fetches the details of an existing contract

Fetch customer happiness

Fetches the happiness feedback of an existing customer

Fetch ticket time entry

Fetches the time entry of an existing ticket

Fetch agent

Fetches the details of an existing agent by ID or email

Fetch call

Fetches the details of a call based on the selected field

Fetch custom module record

Fetches the details of an existing custom module record

Fetch contact

Fetches a contact by email address, unique ID, or contact name

Fetch custom module record by ID

Fetches the details of an existing custom module record by record ID

Fetch task

Fetches the details of an existing task by ID

Fetch event

Fetches the details of an event based on the selected field

Fetch ticket tags

Fetches ticket tags using ticket ID

Fetch account

Fetches an existing account by name or ID

Fetch article

Fetches the details of an existing article

Fetch ticket thread

Fetches an existing ticket thread by unique ID

Fetch KB user

Fetches the details of an existing KB user

Fetch ticket

Fetches the details of an existing ticket

Trash ticket

Moves selected ticket to the recycle bin

Trash account

Moves selected account to the recycle bin

Trash contact

Moves selected contact to the recycle bin

Send invoice

Sends an invoice to the mentioned email address

Create inventory adjustment

Creates a new inventory adjustment

Create purchase order

Creates a new purchase order

Create package

Creates a new package

Create sales order

Creates a new sales order

Add comment

Adds a new comment to an existing module

Update sales order status

Updates the status of an existing sales order

Create contact person

Creates a new contact person

Update purchase order

Updates details of an existing purchase order

Update sales order

Updates details of an existing sales order

Update vendor

Updates details of an existing vendor

Update invoice

Updates details of an existing invoice

Fetch vendor

Fetches details of an existing vendor

Fetch transfer order

Fetches details of a transfer order

Fetch sales return

Fetches details of a sales return

Create invoice

Creates a new invoice

Create sales return

Creates a new sales return

Send credit note

Sends a credit note to the mentioned email addresses

Create customer

Creates a new customer

Create purchase receive

Creates a new purchase receive

Update credit note status

Updates the status of an existing credit note

Record vendor advance payment

Records details of an advance payment made to a vendor

Send purchase order

Sends a purchase order to the mentioned email addresses

Update bill status

Updates the status of an existing bill

Create credit note

Creates a new credit note

Create bill

Creates a new bill

Create item

Creates a new item

Send sales order

Sends a sales order to the mentioned email addresses

Update item status

Updates the status of an existing item

Update purchase order satus

Updates the status of an existing purchase order

Record vendor payment

Records payment made to a vendor

Update invoice status

Updates the status of an existing invoice

Record customer advance payment

Records payment details made by a customer in advance

Record customer payment

Records payment made by a customer

Create transfer order

Creates a new transfer order

Create vendor

Creates a new vendor

Update item

Updates details of an existing item

Update customer

Updates details of a customer

Update credit note

Updates details of a credit note

Update contact person

Updates contact details of a person

Update bill

Updates details of an existing bill

Fetch purchase order

Fetches details of a purchase order

Fetch customer

Fetches details of an existing customer

Fetch contact person

Fetches contact details of a person

Fetch sales order

Fetches the details of an existing sales order

Fetch credit note

Fetches details of an existing credit note

Fetch package

Fetches package details

Fetch invoice

Fetches details of an invoice

Fetch item

Fetches details of an existing item

Fetch purchase receive

Fetches details of a purchase receive

Convert sales order to invoice

Converts an existing sales order to an invoice

Fetch bill

Fetches details of a bill

What is Zoho Desk?

Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.

What is Zoho POS?

Zoho POS (Point of Sale) is a cloud-based retail management solution designed to streamline in-store operations for businesses of all sizes across industries such as supermarkets, apparel stores, cafes, and electronics shops.

New POS Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

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