Integrate Zoho Mail with ServiceDesk Plus On-Premises

Send information between Zoho Mail and ServiceDesk Plus On-Premises automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zoho Mail and ServiceDesk Plus On-Premises

Connect Zoho Mail and ServiceDesk Plus On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho Mail and ServiceDesk Plus On-Premises using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Email tagged

Triggers when an email is tagged.

Email received from particular sender

Triggers when a new email is received from the specified email address

Email matching search received

Triggers when a new email matching the given conditions is received

Email sent

Triggers when an email is sent

Email received

Triggers when a new email is received

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

All Actions - Actions are the automated tasks

Create draft

Creates a new email and stores it in the draft folder

Create note

Creates a new personal note or a group note

Reply to an email

Sends reply to a received email using message ID

Create task

Creates a new task

Create permalink

Creates a permalink for a specific message by ID

Send email

Creates and sends a new email

Create folder

Creates a new folder

Add user to organization

Adds a new user to an existing organization

Apply tag on email

Applies a tag on the selected email by message ID

Add member to group

Adds a new member to an existing organization

Update permalink

Updates the details of an existing permalink by message ID

Move email to folder

Moves an email to the selected folder

Fetch permalink

Fetches the details of an existing permalink by its unique message ID

Fetch email

Fetches the details of an existing email by its unique message ID

Remove permalink

Removes the specified permalink

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create request

Creates a new request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update solution

Updates the details of an existing solution based on its ID

Update problem

Updates the details of an existing problem

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch problem

Fetches the details of an existing problem by ID

What is Zoho Mail?

Zoho Mail is an ad-free email hosting service that ensures data privacy. You can take notes, add contacts, create documents, and attach them to emails with the inbuilt integrations.

Email Popular Zoho

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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