Integrate Zoho SalesIQ with Zoho Analytics
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Supported triggers and actions
Integrate Zoho SalesIQ and Zoho Analytics using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation created
Triggers when a new conversation is created
Conversation missed
Triggers when a conversation is missed
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation completed
Triggers when a conversation is completed
Operator added
Triggers when a new operator is added
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Department created
Triggers when a new department is created to the specified portal
Conversation rated
Triggers when a conversation is rated
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation attender updated
Triggers when an operator picks up a chat
All Actions - Actions are the automated tasks
Create article
Creates a new article
Send message to latest conversation
Sends a message to the latest conversation
Associate operators to department
Associates operators to the selected department
Disable department
Disables the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Create slideshow
Creates a slideshow in the specified workspace
Create user group
Creates a new user group in the specified workspace
Create row
Creates a new row in the selected table
Share views
Shares a view with the specified users
Create user
Creates a new user in the specified organization
Add group members
Adds the user to the specified group
Update row
Updates the details of an existing row
Create or update row
Creates a new record or updates the details of an existing record in the selected table
Move views to folder
Moves a view to the specified folder
Remove group members
Removes a user from the specified group
Fetch row
Fetches the details of an existing row
Fetch view
Fetches the details of an existing view
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
What is Zoho Analytics?
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