Integrate ActiveCampaign with Zendesk

Send information between ActiveCampaign and Zendesk automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate ActiveCampaign and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact added to list

Triggers when a new contact is added to the selected list

Campaign link clicked

Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.

Contact tag added

Triggers when a tag is added to an existing contact

Contact note created

Triggers when a new contact note is created

Campaign starts sending

Triggers when a new campaign starts sending

Contact updated

Triggers when the details of an existing contact are updated

Deal task created

Triggers when a new deal task is created

Contact unsubscribed from campaign

Triggers when a contact unsubscribes as a result of a campaign email sent

Deal note created

Triggers when a new deal note is created

Campaign opened

Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.

Deal updated

Triggers when the details of an existing deal are updated

Deal created

Triggers when a new deal is created

Contact created

Triggers when a new contact is created

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create campaign

Creates and sends a new campaign

Add tag to contact

Adds a tag to an existing contact

Create tracked event

Creates a custom website or application event

Add contact to automation

Adds a contact into an automation. If unavailable, a contact will be created and added

Create contact note

Creates a note for the specified contact

Add note to deal

Adds notes to the selected deal

Create deal

Creates a new deal

Create contact

Creates a new contact

Update deal

Updates an existing deal

Update contact

Updates an existing contact's details

Fetch contact

Fetches a contact by email address

Fetch deal

Fetches an existing deal by title

Search tag

Searches for an existing tag using name

Fetch user

Fetches a user by email address

Fetch automation

Fetches the details of an automation by name

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is ActiveCampaign?

ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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