Integrate Atera with Slack
Send information between Atera and Slack automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a message to the selected public channel in Slack when an existing ticket is resolved or closed in Atera
Integrate Atera with Slack using Zoho Flow. Whenever an existing ticket is resolved or closed in Atera, Zoho Flow automatically sends a message to the selected public channel in Slack. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing ticket is resolved or closed in Atera.
- Zoho Flow sends a message to the selected public channel in Slack.
Send a message to the selected public channel in Slack when an existing ticket is resolved or closed in Atera
Atera + Slack
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Supported triggers and actions
Integrate Atera and Slack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket resolved
Triggers when an existing ticket is resolved or closed
Alert created
Triggers when a new alert is created
Message starred
Triggers when a message is starred
Channel created
Triggers when a new channel is created
Message posted to public channel
Triggers when a new message is posted to the selected public channel
Message posted to private channel
Triggers when a new message is posted to the selected private channel
User added
Triggers when a new user is added
All Actions - Actions are the automated tasks
Add customer
Creates a new customer
Add contact
Creates a new contact
Create ticket
Creates a new ticket
Create alert
Creates a new alert
Update customer
Updates the details of an existing customer
Update ticket
Updates the details of an existing ticket
Update contact
Updates the details of an existing contact
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch alert
Fetches the details of an existing alert using alert ID
Fetch contact
Fetches the details of an existing contact using contact ID
Fetch customer
Fetches the details of an existing customer using customer ID
Send private channel message
Sends a message to the selected private channel
Update profile
Updates the profile information for the selected user
Set channel topic
Sets the topic for the selected channel
Create channel
Creates a new public channel
Fetch user - By name
Fetches the details of an existing user by name
Send direct message
Sends a direct message to the selected user
Fetch user - By username
Fetches the details of an existing user by username
Create reminder
Creates a new reminder
Send public channel message
Sends a message to the selected public channel
Fetch user - By ID
Fetches the details of an existing user by ID
What is Atera?
Atera is an IT management solution that enables monitoring, management and automation of SMB IT networks from a single console. It includes remote control, patch management, discovery, inventory of IT assets, monitoring, security, backup, and more.
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What is Slack?
Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.
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Learn more >Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Syncify
I’m a lawyer by training, not a developer, but I built these flows myself. That says something about how accessible Zoho Flow is. It has helped us save over $100,000 and 1,200 hours every year.
Morten Lodal Askekilde
Chief Operating Officer, Syncify
Zoho Flow has made our merchant onboarding at least 15 times faster—from 15 days down to under 24 hours. It also keeps our data in sync across our business apps in real time, so we're making decisions on current and accurate information.
Hugo Garcia
CEO, SHARC Energy
