Integrate BigCommerce with Zendesk

Send information between BigCommerce and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between BigCommerce and Zendesk

Connect BigCommerce and Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate BigCommerce and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Shipment created

Triggers when a new shipment is created

Updated order status

Triggers when the status of an existing order is updated

Coupon created

Triggers when a new coupon is created

Updated product

Triggers when any detail of an existing product is updated

Order created

Triggers when a new order is created

Product created

Triggers when a new product is created

Cart abandoned

Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.

Cart created

Triggers when a new cart is created

Subscriber created

Triggers when a new subscriber is created

Cart converted

Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront

Customer created

Triggers when a new customer is added

Updated subscriber

Triggers when any detail of an existing subscriber is updated

User created

Triggers when a new user is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create subscriber

Creates a new subscriber

Create order

Creates a new order

Create product

Creates a new product

Create customer address

Adds address details for an existing customer

Create customer

Creates a new customer

Create coupon

Creates a new coupon

Update subscriber

Updates the details of an existing subscriber

Update product

Updates the details of an existing product

Update order

Updates the details of an existing order

Fetch customer

Fetches the details of an existing customer based on ID

Fetch order

Fetches the details of an existing order by ID

Fetch Product

Fetches the details of an existing product by ID

Create Organization

Creates a new organization

Add Tag

Adds tag to the selected ticket

Create Ticket

 Creates a new ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Update User Details

Updates an existing user's details

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is BigCommerce?

BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.

E Commerce Popular Premium

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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