Integrate BigCommerce with Zendesk
Send information between BigCommerce and Zendesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate BigCommerce and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Shipment created
Triggers when a new shipment is created
Updated order status
Triggers when the status of an existing order is updated
Coupon created
Triggers when a new coupon is created
Updated product
Triggers when any detail of an existing product is updated
Order created
Triggers when a new order is created
Product created
Triggers when a new product is created
Cart abandoned
Triggers when a cart is abandoned. A cart is considered abandoned if no changes were made at least one hour after the last modified property.
Cart created
Triggers when a new cart is created
Subscriber created
Triggers when a new subscriber is created
Cart converted
Triggers when a cart is converted into an order, which is typically after the payment step of checkout on the storefront
Customer created
Triggers when a new customer is added
Updated subscriber
Triggers when any detail of an existing subscriber is updated
User created
Triggers when a new user is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create subscriber
Creates a new subscriber
Create order
Creates a new order
Create product
Creates a new product
Create customer address
Adds address details for an existing customer
Create customer
Creates a new customer
Create coupon
Creates a new coupon
Update subscriber
Updates the details of an existing subscriber
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order
Fetch customer
Fetches the details of an existing customer based on ID
Fetch order
Fetches the details of an existing order by ID
Fetch Product
Fetches the details of an existing product by ID
Create Organization
Creates a new organization
Add Tag
Adds tag to the selected ticket
Create Ticket
Creates a new ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Update User Details
Updates an existing user's details
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is BigCommerce?
BigCommerce is an ecommerce platform that you can use to design and customize your online store. It provides features to set up a global store, drive traffic, convert visitors, and even analyze your business statistics.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
