![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Integrate Capsule CRM with ServiceDesk Plus Cloud
Send information between Capsule CRM and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
![](https://www.zohowebstatic.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Capsule CRM and ServiceDesk Plus Cloud
Connect Capsule CRM and ServiceDesk Plus Cloud with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Capsule CRM and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
New Person
Triggers when a new person is created on Capsule CRM
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
New User
Triggers when a new user is added
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
New Task
Triggers when a new open task is created
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
New Opportunity
Triggers when a new opportunity is created
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
New Case
Triggers when a new case is created
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
New Organization
Triggers when a new organization is created
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Change updated
Triggers when a change is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request approved
Triggers when an existing request is approved
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request updated
Triggers when the details of an existing request are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Task updated
Triggers when the details of an existing task are updated
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Asset created
Triggers when a new asset is created
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Task created
Triggers when a new task is created
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request created in template
Triggers when a new request is created in the selected template
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Note created
Triggers when a new note is created
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Task closed
Triggers when a task is closed
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request updated in template
Triggers when an existing request is updated in the selected template
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Change status updated
Triggers when the status of an existing change is updated
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Change created
Triggers when a new change is created
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Requester created
Triggers when a new requester is created
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Problem created
Triggers when a new problem is created in a template
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Request created
Triggers when a new request is created
All Actions - Actions are the automated tasks
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
Create Opportunity
Creates a new opportunity
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
Create Person
Creates a new person on Capsule CRM
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
Create Task
Creates a new task
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
Create Case
Creates a new case
![](https://flow-au-public.nimbuspop.com/flow-apps/capsule_crm.png)
Find person
Finds the details of the specified person by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create request
Creates a new request
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create request note
Creates a note for the selected request
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Add solution
Adds a new solution
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create change
Creates a new change
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Associate request with problem
Associates a request with a specific problem
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Create problem
Creates a new problem
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Update change
Updates the details of an existing change
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Update problem
Updates the details of an existing problem
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Update request
Updates the details of an existing request
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch solution topic
Fetches a solution topic by its name
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch request UDF attributes
Fetches a request UDF attribute by its name
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch request - By ID
Fetches the details of an existing request by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch change UDF attributes
Fetches a change's UDF attributes by name
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch change attribute
Fetches the details of an existing change attribute by name
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch problem
Fetches the details of an existing problem by ID
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Find a request attribute
Fetches a request attribute by its name
![](https://flow-au-public.nimbuspop.com/flow-apps/servicedesk_plus_cloud.png)
Fetch requester
Fetches the details of an existing requester by email address
What is Capsule CRM?
Similar apps
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >