Integrate Freshdesk with Mailchimp
Send information between Freshdesk and Mailchimp automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and Mailchimp using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Contact updated
Triggers when the details of an existing contact are updated
Campaign created
Triggers when a new campaign is created or sent
Link clicked
Triggers when a link in a campaign is clicked. The first click alone will trigger.
List created
Triggers when a new list is created
Subscription added to list
Triggers when a new subscriber is added to the selected list
Campaign status updated
Triggers when a campaign status is updated
Subscriber added to segment
Triggers when a subscriber is added to a segment within a list
Subscriber unsubscribes from list
Triggers when a subscriber unsubscribes from the selected list
Email Opened
Triggers when a new email is opened. If an email is opened multiple times during a polling interval, the latest will be considered.
Subscriber updated in list
Triggers when a subscriber is updated in the selected list
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create forum category
Creates a new forum category
Create company
Creates a new company
Create forum
Creates a new forum in the selected category
Create contact
Creates a new contact
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Add or update subscriber
Adds a new subscriber or updates an existing subscriber
Create campaign
Creates a new campaign and stores it as a draft
Add or remove subscriber from group
Adds or removes an existing subscriber from the selected group
Fetch campaign
Fetches an existing campaign by name
Send campaign
Sends a campaign from a stored draft
Add or update tags for subscriber
Adds or updates tags for an existing subscriber
Fetch list
Fetches the details of an existing list by ID
Remove subscriber
Removes a subscriber from the selected list
Fetch subscriber
Fetches a subscriber by email address from the selected list
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Mailchimp?
Mailchimp is a marketing automation tool that lets you find and really connect with your audience. You can personalize emails, find prospective customers on social media, and analyze your performance using dashboard insights.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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Toto
Technical Engineer, Master Liveaboards
