Integrate Freshdesk with Mode

Send information between Freshdesk and Mode automatically, without writing any code, using Zoho Flow.

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Create a new space in Mode when a new contact is created in Freshdesk

Integrate Freshdesk with Mode using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new space in Mode. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new space in Mode.
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Create a new space in Mode when a new contact is created in Freshdesk

Freshdesk + Mode

Build your own integrations between Freshdesk and Mode

Connect Freshdesk and Mode with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Mode using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact updated

Triggers when the details of an existing contact are updated

Ticket note added

Triggers when a note is added to the selected ticket

Ticket updated

Triggers when the details of an existing ticket are updated

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create company

Creates a new company

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Create group

Creates a new group

Create forum category

Creates a new forum category

Create forum

Creates a new forum in the selected category

Add notes to ticket

Adds private or public notes to the selected ticket

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch company

Fetches the details of an existing company by domain

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch agent by ID

Fetches the details of an existing agent by ID

Add group member

Adds the specified user to an existing group

Create space

Creates a new space

Create invitation

Invites new members to an existing organization

Remove group member

Removes the specified user from the selected group

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Mode?

Mode is an analytics platform designed to help data analysts and data scientists analyze, visualize, and share data.

Dashboard

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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