Integrate Trengo with 750+ apps

Create business workflows for Trengo without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Build your own Trengo integrations

Connect Trengo with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Trengo workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket closed

Triggers when an existing ticket is closed

Outbound message sent

Triggers when a new outbound message is sent

Ticket reopened

Triggers when an existing ticket is reopened

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Note created

Triggers when a new internal message is created

Ticket label added

Triggers when a new label is added to an existing ticket

Inbound message received

Triggers when a new inbound message is received

All Actions - Actions are the automated tasks

Send email

Sends an email to the specified email address

Create ticket

Creates a new ticket

Send ticket message

Sends a ticket message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch ticket

Fetches the details of an existing ticket by ID

Fetch contact by ID

Fetches the details of an existing contact using contact ID

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Update contact custom field

Updates the details of an existing contact custom field

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more


Technical Engineer, Master Liveaboards

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