Integrate Freshdesk with Razorpay
Send information between Freshdesk and Razorpay automatically, without writing any code, using Zoho Flow.
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Resume the specified subscription in Razorpay when a new contact is created in Freshdesk
Integrate Freshdesk with Razorpay using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically resumes the specified subscription in Razorpay. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow resumes the specified subscription in Razorpay.
Resume the specified subscription in Razorpay when a new contact is created in Freshdesk
Freshdesk + Razorpay
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Supported triggers and actions
Integrate Freshdesk and Razorpay using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Subscription charged
Triggers when a new subscription is charged
Refund created
Triggers when a refund is created
Invoice paid
Triggers when an invoice is paid
Payment failed
Triggers when a payment has failed
Payment event occurred
Triggers when the selected payment event has occurred
Order paid
Triggers when an order is paid
All Actions - Actions are the automated tasks
Create company
Creates a new company
Create ticket
Creates a new ticket
Create contact
Creates a new contact
Create group
Creates a new group
Create forum category
Creates a new forum category
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Create normal refund
Creates a normal refund for the specified payment
Create subscription
Creates a new subscription
Create order
Creates a new order
Create invoice
Creates a new invoice
Pause subscription
Pauses the specified subscription
Cancel subscription
Cancels the specified subscription
Resume subscription
Resumes the specified subscription
Fetch payment
Fetches the details of an existing payment by its ID
Fetch invoice
Fetches the details of an existing invoice
Fetch order
Fetches the details of an existing order
Fetch subscription
Fetches the details of an existing subscription
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Razorpay?
Razorpay is a payments solution that allows businesses to accept, process, and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >I’m a lawyer by training, not a developer, but I built these flows myself. That says something about how accessible Zoho Flow is. It has helped us save over $100,000 and 1,200 hours every year.
Morten Lodal Askekilde
Chief Operating Officer, Syncify
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
Owain ap Rees
Director of Sales, Package Mate
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, Syncify
